Wednesday, September 08, 2021

Ruminating on Systems Thinking

Systems Thinking is an approach towards problem solving that emphasizes the fact that most systems are complex and do not have a linear cause-effect relationship. We need to view the problem as part of a wider dynamic system and understand how different parts interact or influence one other. 

The crux of systems thinking is the ability to zoom out and look at the big picture (holistic view) - to understand the various factors or perspectives that play a role. 

By steering away from linear thinking into systems thinking, we will make better decisions in all aspects of business. System thinking also helps us to think in terms of ecosystems and not just be confined by traditional boundaries. 

The following video is an excellent tutorial on Systems Thinking - https://youtu.be/GPW0j2Bo_eY

Other good links showing examples of system thinking: 

- Use of DDT for mosquitos: https://thesystemsthinker.com/making-the-jump-to-systems-thinking/

- Systems thinking for water services - e.g. understanding the impact of rainfall, educating customers to improve the quality of wastewater, external factors such as new building development, rising river levels, etc : https://www.waterindustryjournal.co.uk/united-utilities-rolls-out-systems-thinking-approach-to-wastewater-network-management

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