Monday, January 26, 2015

Patient Engagement Framework for Healthcare providers

HIMSS (Healthcare Information and Management Systems Society) has published a good framework for engaging patients so as to improve health outcomes.

Patients want to be engaged in their healthcare decision-making process, and those who are engaged as decision-makers in their care tend to be healthier and have better outcomes. The whole idea to is to treat patients not just as customers, but partners in their journey towards wellness.

The following link provides a good reference for designing technology building blocks for improving patient experience.

Inform Me --- Engage Me --- Empower Me --- Partner with me

http://himss.files.cms-plus.com/HIMSSorg/NEHCLibrary/HIMSS_Foundation_Patient_Engagement_Framework.pdf